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Incident Aware During a School Lockdown

by lisa November 4, 2025

When a school faces a lockdown scenario — whether prompted by an intruder, threat of violence, or other imminent risk — the speed, clarity, and coordination of response matter more than ever. Standard lockdown procedures (lock doors, bring students inside, evade sight lines, stay quiet) are critical. But to elevate beyond a purely manual protocol, leveraging a dedicated system such as Incident Aware brings a new level of situational awareness, automation, and accountability.

Incident Aware allows staff to instantly trigger lockdown alerts and notify administrators, security, and first responders through multiple channels—mobile, desktop, and overhead paging. Each alert includes precise location details, giving responders immediate awareness of where help is needed.

During the lockdown, staff can share real-time updates, notes, and images, while leadership tracks the event through a live dashboard. Once resolved, a full incident record supports compliance reviews and procedural improvements.

Integrated with existing phone and paging systems, Incident Aware ensures faster communication, consistent messaging, and stronger coordination—helping schools protect students and staff when it matters most.

 

To learn more about Incident Aware contact Genesis.

 
 
 

Stay One Step Ahead of Severe Weather with Incident Aware

by lisa October 22, 2025

Weather doesn’t wait. Whether it’s a snowstorm, heavy rain flooding access roads, or extreme heat threatening vulnerable personnel, timely and targeted communication is critical. That’s exactly where Incident Aware excels.

Sample scenario
Imagine you manage multiple facilities and a severe windstorm warning is issued. With Incident Aware you could:

  1. Launch an alert to staff at the at-risk site immediately — via push, SMS, and email.
  2. Include a checklist: “Secure outdoor equipment,” “Move vehicles to designated areas,” “Report damage via app with photo.”
  3. Enable staff in the field to send updates and photos back into the incident chat in real time.
  4. Trigger existing overhead paging or building alerts for the site, if configured.
  5. After the event, conclude the incident, review the timeline of responses, and archive for analysis.

Best practices for getting the most out of it

  • Pre-build alert templates for weather categories (e.g., high wind, flooding, extreme heat) so you can act immediately.
  • Define recipient groups by location and role so only relevant people are alerted.
  • Train users on how to send updates and use the checklists. Familiarity saves time when every minute counts.
  • Review the post-incident data: which alerts were acknowledged, how quickly staff responded, and what actions were taken.
  • Integrate with your weather monitoring process to automatically or semi-automatically trigger alerts.

Severe weather is a reality for many organizations. The cost of delayed or incomplete communication can be high — safety risks, property damage, and business disruption. With Incident Aware, you gain a purpose-built platform to reach your team, focus action, track progress, and continuously improve preparedness. Contact Genesis today to learn more!

Smarter Emergency Communication with Genesis Public Aware

by lisa October 15, 2025

Smarter Emergency Communication with Genesis Public Aware

Reliable communication is critical in any emergency. Genesis Public Aware delivers next-generation mass notification technology built to unify your emergency response. Designed for both private and public sector use, Public Aware ensures that the right message reaches the right people—instantly.

A Unified Platform for Critical Alerts

From a single interface, users can trigger SMS, email, voice, mobile app, paging, and social media notifications with precision. Integration with existing SIP systems, fire panels, and paging infrastructure ensures organization-wide coverage. With geo-targeted alerts and GPS tracking, administrators can monitor movement, verify safety status, and direct response efforts in real time.

Advanced Control and Reporting

Public Aware goes beyond basic alerting. Administrators can:

  • Schedule incidents for drills or recurring reminders.

  • Capture multimedia incident reports with GPS accuracy.

  • Use two-way chats for real-time coordination among responders.

  • Generate comprehensive reports for compliance and review.

Technology That Scales with You

Whether managing a single site or a multi-campus network, Public Aware provides cloud-based scalability, API integration, and data export tools to keep systems secure and operations transparent.

Contact Genesis Systems to see how Public Aware can transform your emergency communication strategy.

Incident Aware your Emergency Communication App

by lisa June 24, 2025

Incident Aware is an intuitive app designed to streamline emergency communication and incident response.
It runs on both mobile devices and desktops, leveraging your existing infrastructure to instantly connect with staff and subscribers. The app supports GPS-tagged alerts, incident logging, media attachments, and remote device triggers—enhancing your ability to respond quickly and effectively.

Incident Aware automates routine communications with scheduled reminders, announcements, and safety alerts. Messages can be targeted by role, location, or zone and repeated on custom intervals—ideal for shift changes, drills, and recurring updates.

It bridges digital and physical alerting by triggering overhead pages in multiple zones and initiating lockdowns, evacuations, or panic alerts from any device. Multi-channel delivery—including push, SMS, email, and paging—ensures messages reach the right people, wherever they are.

Contact genesis today to learn more!

Plan Ahead with Advanced Scheduling in Incident Aware

by lisa May 26, 2025

Staying prepared is easier when you can plan your safety alerts in advance. With Advanced Scheduling in the Incident Aware app from Genesis Systems, you can set incidents to automatically trigger in the future—exactly when you need them.

Whether it's a routine drill, shift change reminder, or maintenance alert, you can schedule incidents to repeat on a custom timeline: every hour, day, week, or month. You can even set them to repeat indefinitely or end after a certain number of times.

This feature helps you stay organized, save time, and make sure the right people always get the right message—on schedule.

Contact us to learn!

Why Genesis Systems is the Perfect Fit for Your RingCentral Setup

by lisa October 9, 2024

As businesses strive to enhance customer experience and streamline internal operations, they need a robust and versatile communication system. RingCentral, known for its cloud-based unified communications, offers features like voice, video, messaging, and collaboration all in one platform. But what happens when your business demands even more from your communications setup? This is where Genesis Systems steps in to fill the gaps.

Why Genesis Systems is a Good Fit for RingCentral

Seamless Integration Capabilities

Genesis Systems is known for its flexibility in integrating with a wide array of platforms, including RingCentral. If you’re looking for customized workflows, analytics, or added functionality, Genesis can help bridge the gap between standard RingCentral features and your company’s unique needs.

Customized Communication Solutions

Every business has different communication needs. While RingCentral provides a fantastic all-in-one solution, some industries require specialized services, advanced alerting, or specific hardware integration. Genesis Systems offers custom-tailored setups that align with your business objectives, making sure that you’re getting the most out of your RingCentral investment. We can design and implement solutions that go beyond the out-of-the-box capabilities, ensuring your system is future-proof and scalable.

Workforce Optimization and Automation

RingCentral is fantastic for enhancing communication, but businesses today need more than just basic tools. Genesis Systems specializes in workflow automation and workforce optimization. Whether it’s automating routine paging alerts, providing insights into communication performance, or helping manage communication with remote workers more effectively, Genesis can help you push the boundaries of what’s possible with your RingCentral system.

Unparalleled Support

The support that Genesis Systems offers is tailored to your unique setup, ensuring that any issues are quickly resolved. Our team of experienced professionals can help with everything from software troubleshooting to staff training, ensuring your Genesis Solution remains operational and optimized at all times. By working with Genesis, you have access to continuous support and the expertise needed to navigate any challenges.

RingCentral is an excellent choice for businesses seeking a cloud-based unified communications platform, but to truly make it work for your unique business needs, you need a partner like Genesis Systems. Their ability to offer custom solutions, integration expertise, enhanced security, and workforce optimization makes them the perfect fit for elevating your RingCentral experience.

For more information on how Genesis Systems can transform your RingCentral setup, visit www.buygenesis.com and discover the power of a truly customized communication system tailored to your business needs.

Broadcasting Alerts with Genesis

by lisa August 13, 2024

Genesis' Emergency Alerting & Management Solutions offers a comprehensive approach to safety by combining rapid alerting, on-site paging, and detailed incident management. This integrated solution allows you to initiate and broadcast alerts across multiple channels, including SIP phones, mobile devices, and fire panels, ensuring real-time delivery to the right people at the right time. Incident Aware also supports geo-targeted and zone-specific paging, enabling precise communication tailored to the specific needs of different areas within your organization. Whether it's a site-wide lockdown, a weather alert, or a panic alarm, Incident Aware seamlessly integrates with your existing telephony and alerting infrastructure, making it a flexible and scalable solution that modernizes your current setup without overwhelming network resources.

By implementing Incident Aware, you equip your organization with a powerful safety tool that ensures immediate action and effective communication during critical incidents. Its ability to bridge and extend pages from multiple sources, deliver secondary alerts, and operate efficiently through multicast technology makes it an essential addition to any safety protocol. Whether in offices, schools, hospitals, or public spaces, Incident Aware leverages your existing infrastructure to provide a modern, comprehensive safety strategy, ensuring the well-being of everyone within your organization.

Contact Genesis for more information.

Genesis’s Emergency Notification Solutions

by lisa July 10, 2024

Genesis’s Emergency Notification Solutions offers an integrated suite of tools designed to recognize and respond to on-site emergencies, making it an ideal match for your company. The solution detects emergency calls the moment they are initiated and pulls information from various sources to determine the appropriate alert recipients, the method of alert, the information to include, and any additional actions to take. This ensures a comprehensive and efficient response to emergencies, enhancing overall safety and awareness within your organization.

Genesis’s Emergency Notifications Solutions provide on-site alerting, significantly improving staff awareness and safety during critical times. Without the right tools, emergencies can go unnoticed until emergency services arrive, wasting valuable time and potentially jeopardizing safety. This is particularly important for larger organizations, those with after-hours workers, and in the context of the trend towards fewer staff working on-site. With Genesis you can receive alerting capabilities via desktop and web apps, emails, SMS, text-to-speech, and paging ensure that the right staff are notified promptly and accurately.

Contact Genesis today to see if our Emergency Notifications Solutions are the right fit for your business.

Are you Bill 553 compliant?

by lisa June 20, 2024

Genesis Incident Aware is a cloud-based incident alerting and guided management solution that helps you improve two-way internal and external communications, empowering your precise and timely responses to critical events. Ensure your staff's safety with Incident Aware, the ultimate tool for reporting workplace violence in accordance with California’s Workplace Violence Prevention Senate Bill 553. 

 Provide staff with a safe and discrete way to report any active, ongoing or suspected workplace violence.  Use incident Aware to identify and evaluate workplace violence hazards and to correct any identified hazards. Ensure post-incident responses and investigations are performed with Incident Aware.

Stay compliant, protect your team, and create a safer work environment. Contact us today! 

Alerting with Incident Aware

by lisa June 14, 2024

Genesis' Emergency Alerting & Management Solutions provide a sophisticated and comprehensive approach to emergency response, seamlessly blending rapid alerting and on-site paging with meticulous incident management. This integrated solution significantly enhances your organization's safety protocols. Let’s explore how overhead paging, when integrated with Genesis' Incident Aware, can revolutionize your emergency response strategy.

 One of the standout features of Incident Aware is its ability to initiate pages and alerts from a single platform. Alerts can be broadcast over a variety of channels, including SIP phones, multicast devices, email, SMS, desktop computers, mobile devices, fire and alarm panels, and more. This multi-channel communication ensures that everyone receives critical information promptly, regardless of their location or the device they are using.

 Reach out to Genesis today to discover how our solutions can benefit your organization.

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