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Incident Aware During a School Lockdown

by lisa November 4, 2025

When a school faces a lockdown scenario — whether prompted by an intruder, threat of violence, or other imminent risk — the speed, clarity, and coordination of response matter more than ever. Standard lockdown procedures (lock doors, bring students inside, evade sight lines, stay quiet) are critical. But to elevate beyond a purely manual protocol, leveraging a dedicated system such as Incident Aware brings a new level of situational awareness, automation, and accountability.

Incident Aware allows staff to instantly trigger lockdown alerts and notify administrators, security, and first responders through multiple channels—mobile, desktop, and overhead paging. Each alert includes precise location details, giving responders immediate awareness of where help is needed.

During the lockdown, staff can share real-time updates, notes, and images, while leadership tracks the event through a live dashboard. Once resolved, a full incident record supports compliance reviews and procedural improvements.

Integrated with existing phone and paging systems, Incident Aware ensures faster communication, consistent messaging, and stronger coordination—helping schools protect students and staff when it matters most.

 

To learn more about Incident Aware contact Genesis.

 
 
 

Smarter Emergency Communication with Genesis Public Aware

by lisa October 15, 2025

Smarter Emergency Communication with Genesis Public Aware

Reliable communication is critical in any emergency. Genesis Public Aware delivers next-generation mass notification technology built to unify your emergency response. Designed for both private and public sector use, Public Aware ensures that the right message reaches the right people—instantly.

A Unified Platform for Critical Alerts

From a single interface, users can trigger SMS, email, voice, mobile app, paging, and social media notifications with precision. Integration with existing SIP systems, fire panels, and paging infrastructure ensures organization-wide coverage. With geo-targeted alerts and GPS tracking, administrators can monitor movement, verify safety status, and direct response efforts in real time.

Advanced Control and Reporting

Public Aware goes beyond basic alerting. Administrators can:

  • Schedule incidents for drills or recurring reminders.

  • Capture multimedia incident reports with GPS accuracy.

  • Use two-way chats for real-time coordination among responders.

  • Generate comprehensive reports for compliance and review.

Technology That Scales with You

Whether managing a single site or a multi-campus network, Public Aware provides cloud-based scalability, API integration, and data export tools to keep systems secure and operations transparent.

Contact Genesis Systems to see how Public Aware can transform your emergency communication strategy.

Enhancing Emergency Communication with Incident Aware Paging

by lisa October 6, 2025

Incident Aware Paging from Genesis Systems delivers a unified, cloud-based approach to emergency communication—combining real-time paging, multi-channel alerting, and incident management into a single, integrated solution.

Built for interoperability, Incident Aware connects with on-premises or cloud telephony systems, enabling organizations to initiate, route, and broadcast alerts across SIP phones, multicast devices, overhead speakers, mobile apps, desktops, SMS, and email. Pages can be geo-targeted to specific sites, zones, or buildings, or sent organization-wide to support both localized and global event response.

Administrators can define event-driven triggers and automate page delivery based on alert type, severity, or location. The platform supports staged alerting, enabling escalation workflows that distinguish between routine notifications and critical incidents.

Incident Aware’s multicast architecture optimizes network efficiency by delivering a single audio stream to multiple endpoints, reducing bandwidth requirements compared to traditional unicast paging. It also supports cross-platform paging mirroring, extending alerts between disparate systems for full coverage across hybrid environments.

With scalable design, flexible configuration, and seamless integration into existing infrastructure, Incident Aware Paging provides organizations with a modern, technically robust foundation for coordinated emergency communication and enterprise-wide situational awareness.

Discover how Incident Aware can modernize your organization’s emergency communication.
Contact Genesis Systems to learn how to integrate Incident Aware Paging into your existing infrastructure

Enhancing Workplace Safety with GenAlert: The Need for Effective 911 Reporting in Your Organization

by lisa November 22, 2024

Emergencies can arise unexpectedly, and organizations must be prepared to respond efficiently to protect their employees, clients, and assets. A critical part of this preparedness is ensuring robust 911 reporting systems that comply with regulatory standards like Kari's Law and the Ray Baum Act. Tools like GenAlert provide innovative solutions that enhance emergency response and communication, making workplaces safer for everyone.

 Why 911 Reporting is Vital

  1. Timely Emergency Response
    Effective 911 reporting ensures emergency responders are contacted immediately, reducing delays in addressing critical incidents like medical emergencies or workplace violence.
  2. Regulatory Compliance
    Compliance with laws like Kari's Law, which mandates direct 911 dialing, and the Ray Baum Act, requiring precise caller location, is essential. GenAlert helps organizations meet these requirements seamlessly.
  3. Improved Staff Awareness
    During emergencies, timely alerts and clear communication can save lives. GenAlert delivers real-time notifications through web apps, SMS, email, and other channels, ensuring key personnel are informed and ready to act.

 The Role of GenAlert in Emergency Preparedness

GenAlert is an all-in-one emergency alerting solution designed to detect and respond to emergencies effectively. Here’s how it supports organizations in creating safer workplaces:

  • Real-Time Emergency Detection and Notification
    The system detects 911 calls instantly and retrieves crucial details, including the caller’s location. It then alerts the appropriate staff through multiple channels, such as desktop notifications, text messages, and paging systems.
  • Location Accuracy
    Pinpointing the exact location of the emergency caller is crucial, especially in large or multi-building organizations. GenAlert captures mobile user locations and directs responders precisely to the incident site.
  • Customized Alerts and Record Keeping
    GenAlert allows for tailored notifications, including additional medical or situational details, ensuring responders have all necessary information. The solution also archives all calls for compliance and analysis purposes.
  • Multi-Site Monitoring
    For organizations with multiple locations, GenAlert centralizes alerting across buildings and platforms, simplifying emergency management.

 Addressing Workplace Violence

Workplace violence remains a growing concern, and rapid 911 reporting is a critical element of prevention. GenAlert, combined with its Incident Aware expansion, supports Alyssa's Law compliance through panic button integration and overhead paging, enabling swift responses to active threats.

 911 reporting is a cornerstone of workplace safety, and GenAlert is a powerful tool to help organizations respond to emergencies effectively and comply with regulatory requirements. By integrating advanced alerting systems and fostering a culture of preparedness, organizations can safeguard their people and operations in critical moments.

 Are your emergency reporting systems up to date? Contact Genesis to learn more.

Broadcasting Alerts with Genesis

by lisa August 13, 2024

Genesis' Emergency Alerting & Management Solutions offers a comprehensive approach to safety by combining rapid alerting, on-site paging, and detailed incident management. This integrated solution allows you to initiate and broadcast alerts across multiple channels, including SIP phones, mobile devices, and fire panels, ensuring real-time delivery to the right people at the right time. Incident Aware also supports geo-targeted and zone-specific paging, enabling precise communication tailored to the specific needs of different areas within your organization. Whether it's a site-wide lockdown, a weather alert, or a panic alarm, Incident Aware seamlessly integrates with your existing telephony and alerting infrastructure, making it a flexible and scalable solution that modernizes your current setup without overwhelming network resources.

By implementing Incident Aware, you equip your organization with a powerful safety tool that ensures immediate action and effective communication during critical incidents. Its ability to bridge and extend pages from multiple sources, deliver secondary alerts, and operate efficiently through multicast technology makes it an essential addition to any safety protocol. Whether in offices, schools, hospitals, or public spaces, Incident Aware leverages your existing infrastructure to provide a modern, comprehensive safety strategy, ensuring the well-being of everyone within your organization.

Contact Genesis for more information.

Genesis’s Emergency Notification Solutions

by lisa July 10, 2024

Genesis’s Emergency Notification Solutions offers an integrated suite of tools designed to recognize and respond to on-site emergencies, making it an ideal match for your company. The solution detects emergency calls the moment they are initiated and pulls information from various sources to determine the appropriate alert recipients, the method of alert, the information to include, and any additional actions to take. This ensures a comprehensive and efficient response to emergencies, enhancing overall safety and awareness within your organization.

Genesis’s Emergency Notifications Solutions provide on-site alerting, significantly improving staff awareness and safety during critical times. Without the right tools, emergencies can go unnoticed until emergency services arrive, wasting valuable time and potentially jeopardizing safety. This is particularly important for larger organizations, those with after-hours workers, and in the context of the trend towards fewer staff working on-site. With Genesis you can receive alerting capabilities via desktop and web apps, emails, SMS, text-to-speech, and paging ensure that the right staff are notified promptly and accurately.

Contact Genesis today to see if our Emergency Notifications Solutions are the right fit for your business.

Alerting with Incident Aware

by lisa June 14, 2024

Genesis' Emergency Alerting & Management Solutions provide a sophisticated and comprehensive approach to emergency response, seamlessly blending rapid alerting and on-site paging with meticulous incident management. This integrated solution significantly enhances your organization's safety protocols. Let’s explore how overhead paging, when integrated with Genesis' Incident Aware, can revolutionize your emergency response strategy.

 One of the standout features of Incident Aware is its ability to initiate pages and alerts from a single platform. Alerts can be broadcast over a variety of channels, including SIP phones, multicast devices, email, SMS, desktop computers, mobile devices, fire and alarm panels, and more. This multi-channel communication ensures that everyone receives critical information promptly, regardless of their location or the device they are using.

 Reach out to Genesis today to discover how our solutions can benefit your organization.

Emergency Safety for Educational Institutions

by lisa May 14, 2024

Ensuring the safety and security of Educational Institutions is crucial. With the implementation of Incident Aware by Genesis Systems, campuses transform their emergency response capabilities, revolutionizing how they handle crises and safeguard their Educational Community.

Knowledge is power, especially during emergencies. Incident Aware equips security staff with immediate access to crucial information during emergency incidents, enhancing the overall safety of the campus. Security personnel can now pinpoint the exact location of a caller on-site the moment a 911 call is made, allowing for swift and precise response actions. Real-time call monitoring further empowers security teams to initiate an effective response promptly, ensuring the well-being of everyone on campus.

With Incident Aware, the campus experienced a remarkable reduction in response time during emergency drills. Real-time notifications now reach all staff and students across the campus promptly, slashing the delay in reaching smaller buildings by several critical minutes. This swift response can mean the difference between safety and chaos in a crisis.

Genesis Systems has revolutionized emergency communication framework. Through innovative cloud and on-premises integration and alerting solutions offered by Incident Aware & GenAlert continues to lead the charge in providing innovative, reliable, and flexible solutions for meeting complex communication needs.

 Incident Aware: Transforming Campus Safety, One Alert at a Time.

The Benefits of Multicast Paging

by lisa February 5, 2024

Multicast paging offers several advantages for phones and speaker systems, enhancing communication efficiency in various settings. Firstly, it significantly reduces network bandwidth usage by delivering a single stream of data to multiple recipients simultaneously, rather than individual unicast streams. This is particularly beneficial for large-scale deployments, such as in office buildings or campuses, where the demand for simultaneous announcements is high.

Additionally, multicast paging ensures real-time delivery of information, enabling prompt dissemination of critical messages or emergency alerts. The scalability of multicast technology allows for easy expansion to accommodate growing communication needs without overwhelming network resources. Furthermore, this approach enhances system reliability and performance by minimizing network congestion and optimizing resource utilization. Overall, multicast paging stands out as a cost-effective and reliable solution, streamlining communication processes and fostering seamless connectivity across diverse environments.

The combination of overhead paging, multi-channel communication, and instant alerts with Incident Aware, provides a comprehensive and efficient safety strategy, addressing the need for immediate action, widespread communication, and collaborative efforts to ensure the well-being of you staff.

Emergencies Are Unpredictable. Guide Your Response with Incident Aware

by lisa January 11, 2024

Embrace Next-Generation Emergency Communication: Incident Aware transcends traditional boundaries, providing a comprehensive solution for rapid response and effective crisis management, tailored for today's dynamic organizations.

Feature Highlights:

  • Instant On-Site Emergency Alerting: Easily initiate critical alerts like panic alarms and lockdowns with just two clicks. Reach multiple locations instantly for an efficient response.
  • Mass Notifications Simplified: Communicate swiftly for events like closures or emergencies via SMS, email, or app notifications, reaching every corner of your organization.
  • Simplified Incident Reporting: Capture and record incidents in real-time with GPS precision, add multimedia, and customize incident types for accurate, detailed reporting.
  • Powerful Incident Collaboration: Foster real-time communication among responders, enhancing coordination and emergency management.
  • Innovative SIP and Paging Integration: Seamlessly integrate with existing SIP and paging systems, enabling comprehensive alert coverage and efficient communication.

With Incident Aware, you're not just adopting a system; you're securing a future of informed and empowered response. It's an investment in peace of mind, ensuring that your organization is equipped to easily handle emergencies with unmatched efficiency and clarity.

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