When every call matters—especially during emergencies—downtime isn’t an option. That’s why GenAware, developed in-house by Genesis, was built to proactively detect telecom issues before they impact your users.

GenAware simulates real-world traffic by placing and answering synthetic voice calls across your SIP trunks, validating both inbound and outbound paths. This end-to-end testing helps identify call failures, audio degradation, and capacity limits—long before they affect actual users.

Unlike basic uptime checks, GenAware offers customizable testing intervals and granular alert thresholds, allowing organizations to balance resource usage with their tolerance for service interruptions. Whether you're validating emergency call readiness or stress-testing your infrastructure, GenAware delivers reliable insights.

What It Does

• Simulates live SIP traffic to uncover hidden vulnerabilities.

• Integrates directly with Incident Aware to trigger alerts and workflows.

• Supports advanced outputs including SNMP, RSS, HTTP API, and more.

Why It Matters

Voice infrastructure failures during a crisis can lead to missed emergency calls, delayed responses, and costly downtime. GenAware ensures you catch problems before they escalate, with real-time alerts via mobile push, SMS, paging, or your NOC dashboards.

With bidirectional load testing, custom alert levels, and seamless integration with existing monitoring tools, GenAware gives you the visibility and confidence to stay ahead of telecom issues—proactively.

In an increasingly unpredictable world, safeguarding communities during emergencies is more important than ever. Genesis Public Alerting delivers a unified, state of the art notification system designed for rapid, targeted outreach to residents and staff alike.

Key Features at a Glance

Mass Multi-Channel Delivery: Instantly reach the public via push notifications, SMS, email, social media, phone voice calls, and a dedicated public portal.
Geographic Precision: Broadcast alerts to specific areas using geo-targeting—ensuring updates are relevant to those affected.
Custom Templates: Create scenario-specific messages—whether for severe weather, public safety issues, or health advisories.
Incident Tracking & Reporting: Monitor each alert’s progress, view responder activity, and access detailed post incident analytics.
Rapid Emergency Actions: Staff can initiate lockdowns, evacuations, or panic alerts—complete with GPS data and auto-dial emergency calls.

Benefits for Municipalities & Organizations

Improved Awareness: Targeted alerts help residents take swift action, enhancing their safety.
Speedy Response: Multi-channel alerts work simultaneously, ensuring no time is wasted in crises.
Trust & Transparency: Consistent, accurate updates build confidence between authorities and communities.
Cost Efficiency: A scalable solution that avoids the high costs of traditional systems while maintaining broad reach.
Regulatory Compliance: Supports compliance with emergency notification standards and requirements.

Genesis Public Alerting is more than just a notification system—it’s a comprehensive tool for crisis management. By offering powerful, intuitive features like geo-targeted broadcasting, customizable templates, and real-time reporting, it empowers municipalities to communicate effectively during emergencies.

Reliable communication is essential in schools, for daily announcements, emergency alerts, and overall campus coordination. With Genesis Unified Paging’s SIP & Multicast Broadcasting, schools gain a flexible alerting solution that supports safety, accessibility, and operational efficiency.

Works with existing and future systems: Genesis integrates with on‑premises PBXs, cloud‑based voice systems, SIP phones, and multicast devices. Whether your school is using traditional systems or transitioning to VoIP, paging remains consistent across all platforms.

Reaches all endpoints, across all locations: Send live or scheduled messages to SIP desk phones, overhead speakers, desktops, mobile devices, email, SMS, and more. You can target specific buildings, zones, or the entire school district as needed.

Network-efficient broadcasting: Multicast streaming allows a single message to be delivered to many devices without overloading your network—ideal for school-wide or district-wide notifications. 

 Location-based targeting: Messages can be directed to specific areas—such as a single classroom wing, the gym, or outdoor spaces—based on urgency or relevance.

How Schools Benefit in Real-World Situations

Emergency Response: In critical events such as a lockdown, fire, or severe weather, staff can quickly broadcast clear alerts via voice, text, and visual displays. Different types of alerts can be directed to specific areas based on the situation.

Daily Announcements: Paging is available for scheduled or real-time announcements—such as class changes, bus updates, or event reminders—without needing to rely on a central intercom system.

Support for Remote and Hybrid Learning: Alerts and messages can include off-site staff and virtual classrooms, keeping all team members informed, regardless of location.

Genesis Unified Paging with SIP and Multicast Broadcasting gives schools a reliable, scalable way to manage daily communications and respond to emergencies. It enhances coordination, supports inclusive communication, and integrates with both current and future systems.

Interested in bringing unified paging to your school?
Contact Genesis Systems to learn how this solution can improve communication and safety across your campus.