by lisa
September 29, 2025
As organizations increasingly adopt Microsoft Teams for unified communication, managing emergency alerts, analytics, and cost control becomes ever more critical—this is where Genesis’s Teams-integrated solutions shine. Genesis extends Teams by enabling real-time alerting on emergency calls (e.g. 911), automatically identifying caller location, and broadcasting notifications via overhead paging, desktop popups, and even mobile apps with guided response workflows. Our system also consolidates call and meeting data—capturing user-level details that Teams alone doesn’t readily provide—to generate robust reports for compliance, performance measurement, and usage tracking. An especially compelling benefit for large institutions, such as universities, lies in optimizing licensing: by pinpointing unused or under-utilized accounts or hardware, organizations have eliminated significant excess licensing costs, while still fulfilling all reporting and alerting obligations.
Contact Genesis today to learn more.