Employees working alone, across large facilities or away from a central office need a reliable way to request help during an emergency. Maintenance personnel, security teams, healthcare workers, hotel staff and field employees may not always have someone nearby when an incident occurs.

Genesis Incident Aware helps lone workers send location-rich alerts and incident reports from a mobile device or desktop. GPS information can identify where assistance is required, helping response teams act quickly and reach the correct location.

Alerts can be delivered through multiple channels, including:

• Mobile push notifications
• SMS and email
• Desktop notifications
• Voice communications
• SIP and overhead paging

Notifications can also be directed to specific individuals, departments, locations or response teams, ensuring the right people receive critical information.

During an incident, employees and responders can exchange messages, notes, photos and videos in real time. Customized instructions and checklists can also help guide teams through established emergency procedures.

Genesis securely records incident details, communications and response activity, providing valuable information for reporting and post-incident review.

By combining location-aware reporting, targeted notifications and real-time collaboration, Genesis Incident Aware helps organizations improve visibility and respond faster when lone workers need assistance.

Contact Genesis Systems to learn how Incident Aware can strengthen lone-worker safety across your organization.