Genesis Systems » Downloads » Documentation

Documentation

Checklists, Manuals & Install Guides:

Genesis newsletters, installation checklists and product manuals for all Genesis software can be found here. Call Accounting manuals are available below for download, however please note that Traffic Manager, GenSwitch, Contact Center Manager and Genesis GenAlert manuals are only available to authenticated users. If you require an updated or new copy of one of these manuals please contact us.

Adobe Acrobat 5.0+ is required to view any PDF files below. You can download Adobe Reader for free here. To save a file listed below, please right click on file link and select "Save Target As". Clicking on an item will open it in a new browser window.

General Documentation:

Description Size Type / File
Genesis Company Newsletter (Spring 2010)   31 KB Newsletter
Genesis Installation Checklist & Responsibilities 387 KB Contact Us
Genesis Connection Diagrams - (available soon)
Genesis Software Requirements 431 KB Contact Us

Product Manuals:

Description Size Type / File
Genesis Call Accounting Manual 511 KB CDR Manual
Genesis Call Accounting (Ultra-Lite) Manual 194 KB Ultra-Lite Manual
Genesis Traffic Manager Manual 190 KB Contact Us
Genesis GenSwitch Manual 270 KB Contact Us
Genesis Contact Center Manager Manual 191 KB Contact Us
Genesis GenAlert Manual - (available soon)

Hardware Manuals:

Description Size Type / File
LavaLink Ether-Serial Product Specifications 345 KB Ether-Serial Specs
LavaLink Ether-Serial Product Manual 692 KB Ether-Serial Manual
Scannex ip.buffer Product Manual .99 MB ip.Buffer Manual
Scannex MicroBuffer Product Manual   84 KB MicroBuffer Manual