Documentation
Checklists, Manuals & Install Guides:
Genesis newsletters, installation checklists and product manuals for all Genesis software can be found here. Call Accounting manuals are available below for download, however please note that Traffic Manager, GenSwitch, Contact Center Manager and Genesis GenAlert manuals are only available to authenticated users. If you require an updated or new copy of one of these manuals please contact us.
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General Documentation:
| Description |
Size |
Type / File |
| Genesis Company Newsletter (Spring 2010) |
31 KB |
Newsletter |
| Genesis Installation Checklist & Responsibilities |
387 KB |
Contact Us |
| Genesis Connection Diagrams |
- |
(available soon) |
| Genesis Software Requirements |
431 KB |
Contact Us |
Product Manuals:
| Description |
Size |
Type / File |
| Genesis Call Accounting Manual |
511 KB |
CDR Manual |
| Genesis Call Accounting (Ultra-Lite) Manual |
194 KB |
Ultra-Lite Manual |
| Genesis Traffic Manager Manual |
190 KB |
Contact Us |
| Genesis GenSwitch Manual |
270 KB |
Contact Us |
| Genesis Contact Center Manager Manual |
191 KB |
Contact Us |
| Genesis GenAlert Manual |
- |
(available soon) |
Hardware Manuals:
|