Buffer Boxes
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Products:
Call Accounting | Genesis 911 |
Genesis CCM |
GenSwitch | Traffic Manager
Buffer boxes connect directly to your telephone system to capture
call data as it occurs. Although these are primarily used in Remote
Polling versions they can also be used locally where backup of call
data is critical or where the computer is switched off for periods
of time. A buffer box (such as the MicroBuffer) will prevent you
from losing any call records should your computer need to be
restarted, planned or unplanned. The NetBuffer can be used to
transport serial data across your corporate LAN or WAN, eliminating
the need for direct connections to data ports on your telephone
switch and serial ports on your computer.
Genesis currently offers three buffer boxes designed by Scannex.
One of these three buffer boxes should be able to accommodate your
application's physical connection and data storage requirements.
Scannex Buffer Boxes:
MicroBuffer - The MicroBuffer is a
compact, ultra-low power, RS232 buffer that automatically detects
the pin out and communications format of the data source,
eliminating the need for null modem cables and adapters and
knowledge of baud rates or protocols. The MicroBuffer buffer box provides 1MB
(12,500 records) of non-volatile flash storage. The MicroBuffer is
line powered and requires no external power supplies. It can even
get enough power from the serial port it is buffering.
ModemBuffer -
The ModemBuffer provides a flexible and cost-effective solution for
remote data collection over a telephone line using industry standard
TCP/IP protocols. Collected data is buffered in a large 16MB
(200,000 call records) flash memory. The ModemBuffer offers a wide range
of data delivery options such as raw TCP/IP, email attachment, or
via FTP. The ModemBuffer has a built in 33Kbps modem and auto pin
and baud rate detection features.
NetBuffer -
The NetBuffer provides a flexible and cost-effective solution for
remote data collection across an intranet or the internet. Collected
data is buffered in a large 16MB (200,000 records)
flash memory. The NetBuffer offers a wide range of data delivery
options such as raw TCP/IP, email attachment, or via FTP. The
NetBuffer is capable of alerting the user of problems and also
includes auto pin and baud rate detection features. During
installation a standard web-browser can be used to configure the
buffer box and even view NetBuffer status information (such as
available storage space, etc).
Scannex is in the process of
designing new configurable buffer boxes which can support up to 4
ports and 128MB of storage space.
For more
information on Scannex buffer boxes please visit the
downloads section
of our website or contact us directly. There you can find
downloadable product brochures and manuals for each of the three
buffer boxes.
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