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Genesis Call Accounting Software Matrix

CDR Version Comparison:

This table can be used to cross-reference the various versions of Genesis Call Accounting Software available. If you do not see a specific feature listed that you are interested in please Contact us.

Feature Ultra-Lite Express Professional
General Features      
Client-based Version Included Standard Standard Standard
Web-based Version Included Not available Not available Standard
Searchable Employee Directory Module Not available Not available Standard
Equipment Inventory module Not available Standard Standard
Call Collection & Billing      
Real-time Call Billing & Reporting Standard Standard Standard
Local, Long Distance, International & Internal Call Detail Recording Standard Standard Standard
Incoming Caller ID Recording (when provided) Standard Standard Standard
Build Your Own Call Rating Tables Standard Standard Standard
True Teleco V&H call rating tables provided by Genesis Not available Standard Standard
Alternate Carrier Tables Not available Not available Optional
Fully Custom Rate Tables & Flat rate billing Not available Not available Optional
Reporting      
Corporate Extension, Account, Chronological & Exception Reports Standard Standard Standard
Report Outputting to Screen, Printer or Disk File Standard Standard Standard
Additional Email & Custom Distribution List Output Options Standard Standard Standard
Automatic Report Scheduling & Reporting Not available Standard Standard
Automatic Report Emailing & Faxing Not available Standard Standard
Extensive selection of over 100 reports Not available Standard Standard
Customizable Reports that can be saved Not available Standard Standard
Up to 6 levels of hierarchy reporting Not available Standard Standard
Complete Traffic Reporting Not available Standard Standard
System Management      
Attach names & departments to extension numbers Not available Standard Standard
Retain local & incoming calls inclusively or selectively Not available Standard Standard
Allocate Telephone Charges to Departments Not available Standard Standard
Automatic & Manual Month-ends Not available Standard Standard
Automatic call data archiving Not available Standard Standard
Up to 9 Surcharge, Markup & tax tables Not available Standard Standard
Hotel, Motel & Hospitality      
Special Hotel / Motel Screens Not available Standard Standard
Hotel / Motel Checkout, Audit & Profit Reports Not available Standard Standard
Property Management System Interfaces Not available Optional Standard
Support      
30 Days of Included Technical Support Standard Not available Not available
1 Year of Included Support, Software & Rate Updates Not available Standard Standard
GenAssist Remote Assistance Not available Standard Standard
Security & Fraud Detection      
Basic Software Password Protection Not available Standard Standard
Fully Configurable User Accounts Not available Not available Standard
Advanced User Account Control (config. admins, restricted users) Not available Not available Standard
COPS Toll Fraud Call Detection Not available Standard Standard
Up to 99 Configurable Toll Fraud Tables Not available Standard Standard
Instant email, text message, screen pop & alerts of suspect calls Not available Standard Standard
System Phone Capacity      
8 Phones or Less Standard Standard Standard
1,000 Phones or Less Not available Standard Standard
Unlimited Phones Not available Not available Standard
Enterprise Features      
Multi-Site Capable Not available Not available Standard
Remote-Site Collection via IP, modem, buffer box, etc. Not available Not available Standard
Multi-Tenant Capable Not available Not available Standard

Legend:

Not available Not available
Optional Optional
Standard Standard