call accounting - track, control and report - Genesis Systems Corporation
call accounting - track, control and report call accounting

call accounting telephone charge consolidation

call management audit and profit reporting
Genesis Call Accounting Hotel Plus Version

Product Information

Available Options | Brochure | Live Demo | Sample Reports

Genesis has been providing superior Telecommunications products to the Lodging Industry for more than 15 years. Genesis' ability to collect & bill call records in real time, merge HOBIC/Autoquote call data, apply your surcharges and markups and post to your Property Management System, automatically, reduces guest check-out time and the possibility of costly mistakes. Genesis is compatible with all telephone systems that produce CDR or SMDR call records and most Property Management Systems. Genesis is easy to learn and use for even your most inexperienced staff.

What easier way to generate additional revenue than by re-selling existing telephone services you are already providing to your guests. Let Genesis generate that revenue for you.

  • Generate Revenue for your hotel/motel
  • Consolidate telephone charges with other guest charges
  • Track & control telephone abuse & fraud
  • Optimize telephone costs & usage
  • True Real-Time Call Billing & Reporting
  • Multiple Surcharge, Markup & Tax Tables
  • PMS (Property Management System) Interfaces
  • HOBIC/Autoquote Interface
  • Full Audit & Profit Reporting
  • COPS Toll Fraud Protection

For several years Genesis Systems has devoted additional resources to developing our new Call Accounting software suites. In the fall of 2006 Genesis Systems began releasing our Express and Professional Call Accounting software packages.

Genesis breaks the mold of telecommunications software development by bringing you products that push the limits of current technology. For over twenty years Genesis has been developing quality telecommunications software products for small to large organizations. We continually strive to make our programs very sophisticated yet easy to use, and visually enhancing.

In fall 2006, after several years of development, Genesis now proudly brings you our latest Professional Series Call Accounting software. Professional Call Accounting brings leading edge technology to hotels, motels, and other business organizations by offering state of the art product features including, Reverse Lookup, Alarm Monitoring, Profit Hiker, Remote Assistance, Enhanced Traffic, Live Updates, and much more. We’ve also added 24/7 support for your convenience. Now add all of this to our exceptional customer service and new Advantage Program its no wonder why Genesis Professional Call Accounting is the preferred and recommended choice for hotels, motels and businesses.

Included Options:

Profit-Hiker

Genesis’s revolutionary service that geographically helps your Hotel / Motel maximize profits from your guest room phone calls.
   
Remote Assistance

Allows a certified Genesis support technician to perform troubleshooting or other tasks for you. Whenever and wherever you need assistance a certified Genesis support technician is always available to help.
   
24/7 Support and System Monitoring - (Coming Soon)

A certified Genesis Support Technician is not only available to assist you 24/7 but our unique worry-free monitoring service notifies Genesis if your system encounters any errors or alarms. Whether it’s troubleshooting, technical questions, running reports or just learning more about your Call Accounting system, there’s someone always ready to assist you.

   
Reverse Lookup - (Coming Soon)

Genesis allows you to lookup the name and location of any phone numbers that have come through the Call Accounting system.
   
Alarm Monitoring

Notifies anyone in your organization by e-mail, cell phone, pager or fax that your system has encountered an error, or a 911 call.
   
Enhanced Traffic

Genesis Enhanced Traffic gives you even more information about call traffic on extensions in your facility.
   
Live Updates - (Coming Soon)

With an internet connection Genesis will automatically update program enhancements and directory table updates within the Call Accounting system.

Features:call accounting plus software

  • Includes All Genesis Express Version Features
  • True Telephone Company V&H call rating tables
  • Attach names and departments to extension numbers
  • Allocate Telephone Charges to Departments
  • Special Hotel Checkout, Audit, and Profit Reports
  • 9 different surcharge & tax tables
  • Retains local and incoming calls selectively
  • Extensive selection of reports (hundreds)
  • Custom Report Engine
  • Complete Traffic Management Reporting
  • COPS Toll Fraud Detection
  • Equipment Inventory Module
  • Employee Directory Module
  • Automatic Report Scheduling and Reporting
  • Automatic Report Emailing and Faxing
  • Up to 6 levels of hierarchy reporting
  • Optional Alternate Carrier Tables
  • Optional Meridian/SL-1 Utilities

System Capacities:

  • 1 to 10,000+ phones depending on size ordered
  • unlimited number of Account Codes
  • unlimited number of Authorization Codes
  • up to 6 levels of hierarchy reporting
  • unlimited number of departments
  • unlimited number of trunks
  • call storage = 5,500 calls per megabyte

Hardware Requirements:

  • Telephone system with CDR or SMDR output
  • Windows 2000+ Operating System
  • Hard disk with at least 50MB free
  • AMD / Pentium 800MHz processor or better
  • CD-ROM drive for software installation / updates
  • One serial port minimum (not required for IP collection)
  • Internet connection (for emailing reports & remote assistance)
  • One printer (for printing reports, if desired)