call accounting - track, control and report - Genesis Systems Corporation
call accounting - track, control and report call accounting  

call accounting telephone charge consolidation

call management audit and profit reporting
Genesis Express Call Accounting

Product Information

Available Options | Brochure | Live Demo | Sample Reports

For several years Genesis Systems has devoted additional resources to developing our new Call Accounting software suites. In the fall of 2006 Genesis began releasing our Express and Professional Call Accounting software packages.

Genesis Express Call Accounting is built upon the same platform that made our Genesis Plus and Genesis Lite series so successful. We’ve added more features and a new interface unlike any other product on the market. We’ve created a superior product and offer it to you at an affordable price. Included in Genesis Express are our new Profit-Hiker, Remote Assistance, 24/7 Support and System Monitoring options.

Included Options:

Profit-Hiker

Genesis’s revolutionary service that geographically helps your Hotel / Motel maximize profits from your guest room phone calls.
   
Remote Assistance

Allows a certified Genesis support technician to perform troubleshooting or other tasks for you.
   
24/7 Support and System Monitoring - (Coming Soon)

A certified Genesis Support Technician is not only available to assist you 24/7 but our unique worry-free monitoring service notifies Genesis if your system encounters any errors or alarms. Whether it’s troubleshooting, technical questions, running reports or just learning more about your Call Accounting system, there’s someone always ready to assist you.

Features:

  • call accounting lite softwareTrue Telephone company V&H call rating tables
  • General Business & Hotel / Motel versions
  • Attach names and departments to extension numbers
  • Allocate Telephone Charges to Departments
  • Optional HOBIC and PMS interfaces
  • Special Hotel Checkout, Audit, and Profit Reports
  • 9 different surcharge & tax tables
  • Retains local and incoming calls selectively
  • Includes the first year's support enhancements and rates
  • Can upgrade to Plus Version
  • Extensive selection of reports (hundreds)
  • Custom Report Writer
  • Complete Traffic Management Reporting
  • COPS Toll Fraud Detection
  • Equipment Inventory Module
  • Employee Directory Module
  • Automatic Report Scheduling and Reporting
  • Automatic Report Emailing and Faxing
  • Up to 6 levels of hierarchy reporting
  • Optional Alternate Carrier Tables
  • Optional Meridian/SL-1 Utilities

Optional Add-On Features:

Property Management System (P.M.S.) Interface - Many hotels/motels utilize a property management system which is capable of posting call detail information from Genesis to guest folios. To make things easier, Genesis Express can automatically post calls to a P.M.S. and eliminate the need for manually posting.

Reverse lookup - Sometimes you need more information on dialed phone numbers. With the Reverse lookup feature finding out who was called is only a click away.

Live updates - With the constant changes in the telecommunication industry, how can you ensure that Genesis Express is up-to-date? Genesis Live Updates are available to any computer that is running Genesis Express and is on the internet. Genesis Live Update notifies the user when updates are available and allows them to download them.

Alarm Monitoring - Notifies anyone in your organization by e-mail, cell phone, pager or fax that your system has encountered an error, or a 911 call.

Hardware Requirements:

  • Telephone system with CDR or SMDR output
  • IBM or PC Compatible
  • MS-DOS, Windows 95b+, Unix or Linux Operating System
  • One serial port (minimum)
  • One printer (for printing reports)
  • Hard disk with at least 20 megabytes free

System Capacities:

  • 1 to 10,000+ phones depending on size ordered
  • unlimited number of Account Codes
  • unlimited number of Authorization Codes
  • up to 6 levels of hierarchy reporting
  • unlimited number of departments
  • unlimited number of trunks
  • call storage = 5,500 calls per megabyte

Hardware Requirements:

  • Telephone system with CDR or SMDR output
  • Windows 2000+ Operating System
  • Hard disk with at least 50MB free
  • AMD / Pentium 800MHz processor or better
  • CD-ROM drive for software installation / updates
  • One serial port minimum (not required for IP collection)
  • Internet connection (for emailing reports & remote assistance)
  • One printer (for printing reports, if desired)